Privacy Policy

Your privacy is important to us. This policy applies to the personal data that we process about you as a natural person. This policy does not apply if we process anonymous or business data. When you provide information to The Coffee Cherry Co. via our website, it is protected according to this policy. If you have any questions, please don’t hesitate to contact us.

Who is processing your personal data?

We are CF Global Holdings, Inc. and CF USA, Inc. with our registered office at 206 – 1551 Johnston St., Vancouver, BC V6H 3R9 and e-mail hello@coffeecherryco.com.  We are the ‘controller’ for the processing of your personal data.

Who is the typical user of The Coffee Cherry Co. Web Site?

CF USA, Inc. dba The Coffee Cherry Co., operates primarily as a provider of business-to-business services. Unlike many companies and websites, we do not focus on consumer users or the collection of consumer data. To the extent we collect information online, our purpose is to better serve our business clients and their employees.

What do we expect from you?

We expect that you only communicate personal data about yourself to us. If you also communicate personal data about other people to us, then you must ensure that you are entitled to do so.

We also expect that the personal data that you communicate to us is correct and that, if specific data changes, you promptly inform us of this change.

What information is collected online?

Unless otherwise stated in another, more specific policy on the Web pages you are viewing, we collect the following types of information when you browse our website:

  • We process your personal data in order to answer and manage your request (e.g. request for information, subscription to our newsletter, complaint). This processing is based on your consent.
  • The Web pages your Internet browser visits;
  • Aggregate data, such as the number of hits per week, per Web page.


Why do we process your personal data?

The Coffee Cherry Co. does not rent or sell customer lists to other companies. Instead, we process your personal data depend on how you enter in contact with us:

You browse on our website

  • We process information about your use of our website, in order to remember your choices, manage and improve our website. We refer to our cookie policy for more information about this.
  • For some registration, and use data, we may direct you to particular web pages, customize the web pages you see or otherwise increase the relevance of the information you access through the web site.
  • The Coffee Cherry Co. may use third-party storage or service-provider companies to perform some functions including the processing of data.

 

You contact us (e.g. by filling in a form on our website, by sending us an e-mail)

  • We process your personal data in order to answer and manage your request (e.g. request for information, subscription to our newsletter, complaint). This processing is based on your consent.

 

You create a personal account on our website or purchase Coffee Cherry products/services

  • We process your personal data for client management, based upon the performance of the contract to which you are a party. Without your personal data, we cannot perform this contract.
  • We may also process your personal data for the direct marketing of our products/services, based upon our legitimate interests. We believe that it is important to keep you, as our client, informed about our products/services. This processing may involve compiling a profile. This profiling has no effect on you, except to the extent that this processing activity might lead to enhancement of customer experience and personalized offers, which is an advantage for you. The provision of your personal data for this purpose is not a requirement and you can object to this processing (see Notification of Data Processing below)
  • The Coffee Cherry Co. may disclose information to protect our rights or property, to enforce our terms of use and legal notices, as required or permitted by law, or at the request of government regulators or other law enforcement officials and the courts (including the issuance of a valid subpoena). We shall have no duty to notify you of such compliance with the law.

 

E-Mail Lists

The Coffee Cherry Co. maintains e-mail lists to keep interested parties informed about our company, events, products, support, and more. We do not sell the addresses on our list, but we may make information available to specific business partners, sponsors, or service providers.

Users may voluntarily request to join our mailing lists by signing up or opting in through a form on our Web site. To be removed from The Coffee Cherry Co. mailing list, simply contact us now.

 

Notification of Data Processing in the United States of America

When you choose to submit information through the Web site, The Coffee Cherry Co. and its affiliates may transfer, process and store the information in countries in which The Coffee Cherry Co. and its affiliates maintain offices, including the United States. The United States does not regulate data protection in the same manner as other countries, including the Member States of the European Union. Accordingly, the data that you submit to The Coffee Cherry Co. may be transferred to, processed, or stored in countries where the data protection laws are different than those of your country of residence.

 

Information Storage and Updates

Your personal data is retained for as long as you are in contact with us (e.g. you ask information, purchase our products/services, subscribe to our newsletter) and for up to maximum 10 years after the end of this relationship.

You can update your contact information by contacting us at any time. We may keep all information in an off-line form, for archival purposes or as otherwise required by law.

 

Web Site Revisions

We constantly update the features of our Web site to better serve you and all our customers, so this policy may also be revised from time to time. The Coffee Cherry Co. may modify this policy without advance notice and any modifications are effective at the time they are posted. By using our Web site, you indicate your understanding and acceptance of the terms of the policy posted at the time of your use. If you have any questions, please contact us at your convenience.

Cookie Policy

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.

How to control cookies?

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.